Refund policy

Refund Policy

-----

Returns

Our return/refund policy period is 30 days. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange. 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)
Once your return is received and inspected, we will send an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)
If more than 10 days have passed since you were approved and you haven’t yet received a refund, please check with your bank or credit card issuer to confirm. Funds often have holds placed on them before they finally show up in your account. 

If your bank or credit card issuer cannot confirm funds, please contact us at Jonathan@Live-More.ca.

Sale items (if applicable)
Only regular-priced items may be refunded, all sale items are final sale only.

Shipping
To return your product, please ensure good quality packaging and ship your items to: LIVE-MORE INC. 522 WARHOL WAY. MISSISSAUGA Ontario CA L5W 1M2

You will be responsible for paying for the shipping costs for returning your item. Original shipping costs are non-refundable. Therefore, if you receive a refund for your purchased items, shipping costs will not be included. 
If you are shipping an item with a value over $75, we recommend that you use a trackable shipping service or purchase shipping insurance. We cannot guarantee that we will receive your returned item.

-----